Shipping policy

UK DELIVERIES

FREE Royal Mail UK 2nd Class Signed For delivery will be applied automatically to all orders £35 or over. Please note that if you are using a discount code, then your basket contents must amount to £35 or more after the discount code has been applied.

We despatch orders within 1-3 working days of the order being placed and you will receive a confirmation email once your order is with Royal Mail.

 

Delivery options:

Royal Mail UK 2nd Class Signed For delivery = FREE on all orders 35 or more - expected to arrive within 2-3 business days including Saturdays

Royal Mail UK 2nd Class Signed For delivery = £4.45 - expected to arrive within 2-3 business days including Saturdays

Royal Mail UK 1st Class Signed For delivery = £5.55 - expected to arrive within 1-2 business days including Saturdays

*Please note that due to the Covid-19 restrictions, Royal Mail will not ask for a signature, but will instead take the name of the recipient.

If there are any unexpected issues regarding the delivery of your goods, please contact us via sanctuaryspot@outlook.com and we will be happy to help.

 

Earth-conscious Shipping

Your order will be securely packaged in recyclable and plastic-free packaging. For padding, we use biodegradable starch-based packing pellets or good old fashioned recycled shredded cardboard/paper. For gift boxes, we use beautiful zigzag craft paper that is made from 100% recycled materials.

Orders will be packed in boxes that fit, so that there is minimal material waste and also carbon-neutral, as the couriers will be able to fit more boxes per delivery schedule, which means less miles traveled. So, rest assured knowing that our packaging, as well as our products, is as gentle on our planet as can be.