Refund policy

Refunds & Exchanges

We hope you that you'll enjoy your items, but if something isn't right, contact us within 14 days of receiving your order.

We take great care to make sure that your items arrive safely. We appreciate that sometimes during delivery, damages may occur. We will replace or refund products damaged during transit. If an item has arrived damaged, please contact us within 7 days and provide photographic evidence of its condition. 

sanctuaryspot@outlook.com